FAQ

The Innovative Illinois Home Care Families Trust

Finding the best home care solution isn’t always easy. With so many options available, how can you determine which one is right for your family’s needs? 

At Cantata Home Services, the top provider of home care in Brookfield and surrounding areas, our approach to care is unique and customized to each person’s individual needs. This could mean traditional in-home care, on-call services, home maintenance, or our innovative neighborhood home care services. Whatever the need, an important step in the decision-making process is hearing the stories of others who have walked a similar journey as yours.

We know that our care is second to none, but we invite you to read through these objective reviews from families who have been reaping the many benefits our Illinois at-home care services provide.

Q: In what areas are your services available?

A: We’re pleased to serve locations throughout Cook County, IL, including Berwyn, Brookfield, Hinsdale, Oak Park, Riverside, Westchester, and many more. Contact us to find out if our services are available in your neighborhood.

Q: How do I know if my loved one needs in-home care?

A: There are a wide variety of reasons in-home care can be beneficial. Some of the triggering factors include changes in someone’s health condition, difficulty with independently performing everyday activities such as taking a shower, getting dressed, preparing meals, and keeping the home neat and organized, or isolation and loneliness. 

Q: What kind of services do you provide?

A: We offer unique home care solutions based on each person’s individual needs. This can include help with companionship, personal care, transportation, meals, housekeeping, medication reminders or management, and mobility support to prevent falls, just to name a few. Our Take 2 Neighborhood Home Care services allow for shorter visits for those who prioritize privacy and independence. We even offer handyman services! Contact us for a free in-home consultation to determine which services are right in your situation.

Q: How quickly can I arrange for service?

A: Once we have developed your personal care plan (during your in-home consultation), we can get started right away – often within 24 hours. 

Q: How much does the service cost?

A: Cost is based on a variety of factors, including how many hours and what types of service are needed, whether traditional hourly in-home care or our Take 2 Neighborhood Home Care services are desired, and more. We will provide you pricing during your in-home consultation.

Q: Do you require a minimum of hours and days a week in order to provide care?

A: There is no minimum for our Take 2 Neighborhood Home Care program or handyman services.  Please call us at (708) 485-2047 to discuss your circumstances and and care needs,

Q: What are my payment options for home care services?

A: As a non-medical, not-for-profit home care provider, we accept private pay by credit card or check, long-term care insurance, and veteran’s benefits. 

Q: Are your home care services covered through Medicare, Medicaid, or insurance?

A: We do accept long-term care insurance, but at this time, our services are not covered by Medicare, Medicaid, or typical health insurance plans.

Q: How are your caregivers screened?

A: All of our caregivers have passed extensive reference and criminal background checks, driving and auto insurance checks, fingerprinting and drug screenings, and TB testing. Additionally, we ensure that they meet six ideal characteristics of top-performing caregivers, including good listening skills, motivation, problem-solving, a drive to succeed, and more. 

Q: What kind of training do your caregivers receive?

A: We provide all Illinois Department of Public Health-license required training, as well as hands-on in the fielding for all our caregivers along with more than 15 hours of annual continuing education.

Q: What makes Cantata Home Services different from other in-home care companies?

A: We recognize that home care is not a one-size-fits-all solution, and believe in the importance of offering unique and creative options to foster independence while promoting safety and comfort at home. Our popular Take 2 Neighborhood Home Care program allows for quick pop-in visits whenever someone needs a little support throughout the day, such as getting up in the morning and going to bed at night, taking a shower, or when it’s time to take medications. We also offer traditional hourly home care – as much or as little as needed – and handyman services to help with painting, power washing, hanging shelves or pictures, adding handrails or grab bars to enhance safety, and other basic home repair and maintenance projects. Providing home care in La Grange, IL and the surrounding areas for more than 25 years, we are licensed, accredited, bonded, and insured.

From in-home care to home maintenance, Cantata is here to help you or your loved one live comfortably in your own home!

Contact us today for more information about our at home care services.